Total Protection

November 18, 2019

Dear Valued Customer,

We are pleased to announce that we have joined forces with Alert 360, one of the top-10 home
security companies in North America and serving over 22,000 Californians. Serving families and
businesses for more than 45 years, with your needs in mind, Alert 360 is proud to offer services
that not only help protect what you value most but also add comfort and convenience to your life.
This transition will not impact the security you depend on to protect your property. In the coming
weeks, Alert 360 will assume responsibility for the billing and service of your security system.

As an Alert 360 customer, you now have access to:
• The same local branch office with security professionals to assist you.
• We are excited to have Lauren and Darryl join the Alert 360 team!
• Total Protection has been in Anaheim for over 20 years and Alert 360 is
proud to continue that local service by keeping our branch office right in Anaheim.
• 100% U.S.-based, best-in-class customer service and technical support available 24/7
for your convenience. Call our toll-free# at 888-642-4567 for assistance including
canceling an alarm.
• Our state-of-the art, Five Diamond UL-listed alarm monitoring center. There will be no
interruption to your monitoring service during this transition. Our dedicated US-based
alarm monitoring center is always there with some of the security industry’s fastest
response times to address any of your home and business security concerns.

As one of the nation’s largest and fastest-growing smart security and home automation
companies, your satisfaction is extremely important to us. To help ensure we are consistently
meeting your needs, I encourage you to share your feedback and questions with us often at
CustomerService@Alert360.com.

As Mr. David Wurmbrand moves forward in retirement, we want to wish him much enjoyment and
future success!

On behalf of all of us at Alert 360 and Total Protection, we extend our sincerest welcome and
thank you for the opportunity to serve you.

David Wurmbrand
Owner
Total Protection

Richard Ginsburg
President and CEO
Alert 360

1440 S. State College Blvd. #5L
Anaheim, CA 92806
ACO#5389

From Total Protection to Alert 360

Alert 360 Home Security, Security Cameras, Alarm Monitoring and Doorbells Cameras

Continuing this tradition, in November 2019, Total Protection became part of the Alert 360 family. Alert 360 is one of the leading security companies in the United States. With Alert 360, Total Protection customers are now able to enjoy and experience many more smart home products and automation services, such as best wireless home security systems, video doorbells, security cameras, remote thermostat control, remote-controlled keyless door locks, and more.

For more than 45 years, home and business owners throughout North America have trusted Alert 360 to be there for them. As a top 5 provider in the nation, we’re dedicated to offering the highest quality home and business security systems plus automation services, including:

• Free home or business security consultations
• Security system installation
• Wireless security cameras & video monitoring
• Home and office automation
• Security mobile app convenience
• Energy management options
• Mobile-app control of lights, locks, cameras and more
• 24/7 security alarm monitoring
• A company-owned Five Diamond / UL Listed monitoring center