Key Information on How Security Systems Make You Safer


Welcome to Alert 360’s Frequently Asked Questions (FAQs) page about home and commercial security systems. At Alert 360, we take pride in offering the best security solutions to our customers. Our services are available across the country with locations around California, Texas, Washington, Arizona, Georgia, Missouri, Pennsylvania, Virginia, Florida, Oklahoma, and Kansas. We’ve taken the time to answer some of the most common questions we receive about our security systems. We hope that this information will help you make an informed decision about the best security solution for your home or business.

Are Your Alarm Systems Wireless?


Yes, Alert 360‘s security systems are wireless. Our wireless systems provide many advantages, such as easy installation and flexibility in placing sensors. You can have peace of mind knowing that our wireless security systems are secure and reliable, even when your internet or power goes out. Our systems use cellular backup, so you are always protected.

What Is Your Average Response Time?


At Alert 360, we take your safety seriously, and we strive to provide the fastest possible response time. Our average response time for an emergency alarm is typically under 20 seconds. We have a 24/7 monitoring service that will alert the appropriate authorities immediately in the event of an emergency. Our response time is one of the quickest in the industry, ensuring that you receive the help you need when you need it most.

Are Home Security Systems Worth the Money?


Absolutely. A home security system is a valuable investment in your safety and peace of mind. It can deter burglars and intruders, providing an extra layer of protection for your home and family. Additionally, our systems can detect fires and alert authorities, potentially saving lives and property. The cost of a home security system is a small price to pay for the safety and security it provides.

Can I Arm My Alarm System From My Phone?


Yes, you can arm and disarm your alarm system remotely from your phone. Our mobile app provides easy access to your security system, allowing you to control it from anywhere, at any time. You can also receive real-time alerts and notifications on your phone for any suspicious activity, giving you added peace of mind.

What Doorbell Video Camera Do You Carry?


At Alert 360, our popular Skybell Video Doorbell Camera is equipped with features like two-way audio, live video streaming, and motion detection. The Skybell Video Doorbell is compatible with most smart home devices and provides excellent video quality, making it easy to monitor your home’s entrance from anywhere.

Will My Security System Work if I Lose Power or Internet?


Yes, your security system will still work even if your wireless network goes down or your power goes out. Our systems use cellular backup, ensuring that you are always protected. In the event of a power outage, our backup battery will keep your system operational for several hours.

Are Wireless Security Systems Secure From Hackers?


Yes, Alert 360’s wireless security systems are secure. Our systems use the latest encryption technology, making it nearly impossible for hackers to compromise your security. Additionally, our systems use cellular backup, ensuring that you are always protected, even if your internet connection is compromised.

Does Alert 360 Connect to Phones and Accept Voice Commands?


Yes, Alert 360’s security systems can connect with most smart home devices, allowing you to control your security system with voice commands. Our systems are compatible with devices like Amazon Alexa and Google Home. You can arm and disarm your system, control your locks, adjust your thermostat, control your garage door, and operate your Rachio Sprinkler system all with the sound of your voice.

Get in Touch With Alert 360 for Your Security Needs


If you have any further questions or would like to learn more about our security solutions, please do not hesitate to contact us. Our team of experts is always available to provide personalized advice and guidance to help you find the best security solution for your needs.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
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Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
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