What is the difference between my keypad code and my password?

Your keypad code is what you physically enter on your keypad at your home or business to arm and disarm your system. Your password is the verbal security code you tell us when we receive an alarm signal and call you. We also ask for your password when you call us to help us identify you and ensure the protection of your private data.

in GeneralMonitoring CenterTechnical Questions

Didn't find the answer you needed? Click here to contact us.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
Learn More

Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
Learn More

Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More