Can I cancel my service by sending an email?

Unfortunately, it is still very easy for criminals to create an email or spoof your email address, possibly canceling your protection and leaving you vulnerable. Just as we are unable to initiate service via email, we can’t simply cancel your service via email. Please call us at 1-888-642-4567, select option 2, then option 4, so we can confirm your identity and give you instructions on how to cancel your account.