Coastal Security Group

Coastal Security Group

Date Acquired: Apr 3, 2023

800 Seahawk Cir STE 134
Virginia Beach, VA 23452

(757) 453-6900

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  • 5 star rating

    As I was shopping around for a home security system I knew I wanted to go with a local company and Alert 360 came highly recommended! Josh came out to my home and addressed all of my questions, concerns and security needs. Glenn came out and did the install and was very professional and neat and tidy. He walked me through the process of using my keypad and doorbell camera (which is awesome!) As a more than satisfied customer I recommend Alert 360 for your home security monitoring needs!

  • 5 star rating

    Alert 360 did a wonderful job setting up our new home. The consultation was informative and thorough, even for a tech geek like me. On installation day they set up a new touch door lock, garage door connector, touchscreen control panel, new door opening detectors, and a new motion detector with minimal fuss and all very clean. I'm very happy with their service.

  • 5 star rating

    Scott showed me the system and went over all the options with me and helped me pick out the things that work best for my application. I had my system installed by Will. The installation was painless and quick. He took the time to walk me through the system and ensure I knew how to use all the options. The controls for the system are easy to use and have many options. I recommend them highly to all my friends and coworkers.

  • 5 star rating

    I have been a customer with Alert 360 Security for just over two years. I recently moved amd decided to continue my service. I have had great customer service with both Alert 360 and the monitoring service. The equipment is user friendly and has been reliable. The technicians have been polite and hard working, especiallly Will. The customer service representative/sales person I have dealt with is Josh Preston. He has been great with ocommunication and always fulfilled on his promises. I highly recommend Alert 360 Security if you are looking for a good dependable sytem and customer service experience.

  • 5 star rating

    Customer service is #1. I have always been able to contact someone if I had a question with my service or equipment. The security system was installed by the builder and the sales rep helped me upgrade the equipment for my needs. The tech Robert has never failed me and helped me understand the system for the best results. Thank you!

  • 5 star rating

    We are new to Virginia Beach and are very pleased that our builder installed a security system as part of our new home. William of Alert 360 Security Group has been very professional and responsive. He gave us a one-on-one demonstration of all the features and functions of our new system. For the system, it is a great value.

  • 5 star rating

    FANTASTIC. Stellar customer service. I worked with Josh for both my townhouse and new house purchased. Josh knows his business very well and through simple questions and answers was able to set me up with the best ideal system. Here is my scenario, new house and I had a very important business meeting,I just moved in and securing the house was a top priority. Will did a walkthrough with me, and I gave him my house key to hand to the technician. I have so much ABSOLUTE TRUST in this company I gave them my house key so they could install while I wasn't even home!!! Install was clean, any drilling debris was vacuumed up and wiped away clean,attention to detail was precise and Paramount. I had requested a few cosmetic things "if it was possible" ,and the technician took it upon himself to go far and above to make the lines and hardware clean and well put together. My key was left where I asked it to be when I returned home some hours later,again, stellar service. Call Center Command: the folks that call you if an alarm is triggered. Polite, quick and to the point once you verify who you are via code. Tell you exactly what was triggered and how. Outstanding Customer Service-Outstanding group. Highly Recommend!

Coastal Security Group

Coastal Security Group
is now

Alert 360

Alert 360

Security Systems & Smart Automation
In Virginia Beach area

We are pleased to announce that Coastal Security Group has recently joined the Alert 360 network to take advantage of the many resources they currently offer to security customers. Although you will see many improvements, it is important to note that we at Coastal Security Group will continue to provide your local support and repairs with the same commitment to quality that you have come to expect.

As part of your account transfer, all billing and customer support will now be administered through Alert 360. Going forward, you will see a new invoice with the Alert 360 logo and Coastal Security, Member of My Alarm Center.

To assist you with this transition, please make note of the following: If your payments are currently processed through your checking account or credit card, you will now see Alert 360 as the merchant’s name on your statements. These automatic payments will be processed on the 1st of each month. If the normal processing date falls on a weekend or holiday, payments will be processed the following business day.

Additionally, you will now have access to your own online customer portal at no additional cost:

Request a service call
Request yard signs and insurance certificates
Manage bill pay preferences
Updated Credit Card or ACH information
Review new automation technology and resources available to our customers

If you have any questions regarding your billing statements, or you would like to set up automatic payments, please call Alert 360 toll-free at (866) 484-4800.

For service and sales, please continue to call our main number at (757) 453-6900.

At Coastal Security Group, protecting your home or business is our top priority. We appreciate your continued patronage and look forward to providing all your future security needs.

Sincerely,

Mark Wilging, President
Coastal Security Group

Same Day Installation Available!

Call (757) 453-6900!

Request a Free Consultation

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  • FREE Reprogram of Existing System
  • FREE Activation
  • FREE back-up battery replacement - if necessary
  • FREE system check-up
  • FREE training on how to use your system
  • FREE security yard sign
  • FREE security window decals (5)
  • FREE UL - Listed/Approved Monitoring 24/7/365

From Coastal Security Group to Alert 360

Alert 360 Home Security, Security Cameras, Alarm Monitoring and Doorbells Cameras

Continuing this tradition, in April 2023, Coastal Security became part of the Alert 360 family. Alert 360 is one of the premier security companies in the United States. With Alert 360, Coastal Security Group customers are now able to enjoy and experience smart home products and automation services, such as the best wireless home security systems, video doorbells, security cameras, remote thermostat control, remote-controlled keyless door locks, and more.

For over 50 years, home and business owners throughout North America have trusted Alert 360 to be there for them. As a top 5 provider in the nation, we’re dedicated to offering the highest quality home and business security systems plus automation services, including:

  • Free home or business security consultations
  • Security system installation
  • Wireless security cameras & video monitoring
  • Home and office automation
  • Security mobile app convenience
  • Energy management options
  • Mobile-app control of lights, locks, cameras and more
  • 24/7 security alarm monitoring
  • A company-owned Five Diamond / UL Listed monitoring center

Call (757) 453-6900!

Get Started with Alert 360