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Georgia Strong. Atlanta Local.

For decades, our local Atlanta security professionals have provided protection, peace of mind and an enhanced quality of life for our customers across Georgia.

Now, we’re joining forces to give you even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Atlanta Protection
Customer Service rep George Hanlon was great dealing with him on my new account. Installation guy David Gomez was awesome during installation and showing me everything I needed to know.
Marcelino Perez
Marcelino P.
15:48 30 Sep 23
Just have my business and home done from video Door bells out side cameras motion sensor and garage. Very professional and seems to have a great installation team
North Austin
North A.
15:15 30 Sep 23
As always, excellent customer service!! On time, knowledgeable and able to fix all problems very quickly.
James Wood
James W.
19:51 29 Sep 23
I was with ADT for 31 years. I never received this level professional assistance. From headquarters to local service. My technician AJ was painstakingly thorough. For the same price,I am getting so much more. I couldn’t be happier.
Terri F G
Terri F G
16:04 29 Sep 23
I've been an Alert 360 customer for 8 years. Their customer service is great, both on the phone and in-person. The phone people are calming and will stay on the phone with you until help arrives should the alarm go off when you're home. And if there's an equipment issue, they schedule someone to come to you quickly. And if it isn't an immediate issue, they work with your schedule to send a friendly, knowledgeable, and helpful technician to your home.read more
tasha coney
tasha C.
15:14 29 Sep 23
I have to highly recommend Alert 360. My sales Rep Bryan made my transition from brinks to Alert 360 easy with much better service. And Krystal and Kris who installed my security units were excellent and efficient. The quality of service from Alert 360 out shines the other of service I've received from other security companies. Thank you Bryan, Krystal, and Krisread more
Tina Marie Womack
Tina Marie W.
21:07 27 Sep 23
Chris our Technician was excellent! Very professional and customer Friendly answered our questions and was very efficient! Thanks Chris!!
Erick McKinley
Erick M.
17:13 26 Sep 23
Antonio the tech was awesome …installed cameras perfectly they way I wanted it and cleaned up the mess and also the mess last time another tech came to do outdoor camera. Antonio installed 2 indoor cameras and he did clean up the other guys mess to. He’s a big asset to alert 360. Thank buddy.read more
Shez Khan
Shez K.
17:02 26 Sep 23
Great service, Showed up when expected.Mark was very professional, he thoroughly inspected our system and even found a few other issues that had been previously overlooked, he was able to get our systems back up better than before!Mark was efficient and went above and beyond my expectationsI would recommend this companyread more
JLG 2018
JLG 2.
12:47 26 Sep 23
The tech was awesome. He knew what is issue was as soon as he saw the screen and corrected it within a minute or two. Great service!
Julia Ybarra
Julia Y.
22:06 25 Sep 23
The technicians were very professional . They fixed the issue quickly and were very respectful of our home. Thank you!
Kelley Graham
Kelley G.
16:33 25 Sep 23
Great service! Jeremy was awesome and solved the problem with the door bell. Thank you and I highly recommend!
John Gossett
John G.
15:43 25 Sep 23
Great service and support as always. I’ve been with Alert 360 since they were called Central Security. I’ve had the same technician Mr. Gene that is always punctual, polite, knowledgeable and extremely helpful. I appreciate the company and great folks like Mr. Gene! Highly recommended.read more
Kimberly Hayes
Kimberly H.
15:40 25 Sep 23
Alert 360 has always done a great job, I have been with them for a few years, I have no complaints , highly recommended
Brett Crow
Brett C.
15:32 25 Sep 23
We called a company called Fort Knox security which is located in Texas and they contract with Alert 360 to install security systems in the PHX area. We had a rough start due to some communication errors between the two companies but those were figured out and we were taken care of. NOW to mention the techs that came out to do the install Eddie and Kevin. What nice guys! They installed everything we needed and educated us on other products that would work in our home as well. They were not pushy by any means just sincerely helpful. The price was very reasonable. We are extremely happy with the outcome and would recommend Alert 360 to anyone who is need of an alarm system especially during these uncertain times in our country. It is hard to find people now days that take pride in their work and do what it takes to complete a job and do it right and not half A**. Kevin thank you for staying past hours to complete everything and answer the many questions my husband had.read more
Christy Cradic
Christy C.
21:30 20 Sep 23

 

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

 

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green vanLook for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 866-484-4800

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and AMSA have provided protection and peace of mind for security customers in Georgia. As separate companies over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a larger company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information or will billing change?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Has my account been sold to Alert 360?

    No, our companies are merging together and uniting under the Alert 360 name. Nothing else has changed – you’re still receiving the same great security service you’ve come to trust!

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    The same way you always have! If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 866.484.4800, just have your account information handy!

  • Will I need to sign a new contract?

    No, your current contract and service information is still with the same company and will not need to be update!

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no action required.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
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Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
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