Five Diamond Monitoring Center
The Monitoring Association (TMA) has set the standard for professional monitoring companies including the Five Diamond recognition. Less than 5% of all monitoring centers are designated as five-diamond certified. This designation recognizes Alert 360’s commitment to satisfy all five points of excellence in 24/7 monitoring:
Five Diamond Recognition
- Random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek ETL and UL
- Providing the highest levels of customer service
- Reducing false dispatches
- Ongoing job-related education and testing by having 100% of its central station operators certified using the TMA online training series
- Raising the industry standards through TMA membership and participation in its activities
WHEN SECONDS MATTER
We own and operate our own U.S. based, UL Listed, Five Diamond monitoring center to ensure our customers receive immediate attention when they need it. We also partner with some of the largest technology providers in the industry to ensure your system and the communication path to our monitoring center are always secure and reliable.