Contact Numbers

Support
(833) 360-1595
Emergency
(833) 360-1595

Frequently Asked Questions

Find answers to commonly asked questions below!

For Homeowners

  • Alert 360 home security offers monitored alarm systems, security camera monitoring, smart home automation, life safety devices, motion detectors, door/window sensors, and much more!

  • The cost of a home security system depends on factors such as the amount of equipment used, level of monitoring service, and the length of the contract. At Alert 360 we have home security packages to support every budget.

  • Alert 360 provides professional installation to ensure the system is installed to meet your needs, functions properly, and tested with our monitoring center.

  • Our monitored home security system sends alerts to our central monitoring station in case of an emergency, while an unmonitored system only alerts the homeowner via an app or sounds an alarm when an incident occurs.

  • The Alert 360 mobile app allows for control and monitoring of the system remotely, including arm/disarm functions, security camera monitoring on your smart phone or computer, and push notifications.

  • Alert 360 security systems integrate with smart home devices such as Alexa, Google Home, smart locks, thermostats, lights, etc. to enhance automation and convenience.

  • Alert 360 allows for a false alarm to be acknowledged in the app or by communication with the monitoring center to avoid unnecessary police or emergency responses.

  • The Alert 360 five-diamond U.S. based monitoring center features triple-backup power systems and monitoring system redundancy to ensure our technicians maintain reliable communication with your system.

  • Alert 360 home security allows for upgrades or expansion of the security system, such as adding security cameras, smart lighting, video doorbells, keyless door locks, and much more as needed.

  • The Alert 360's Smart Move Program allows the homeowner to transfer equipment and monitoring services to the new home with no additional cost!

  • Alert 360 typically offers a 36-month monitoring agreement.

  • Security camera systems typically cover larger areas and provide continuous video surveillance, while doorbell cameras are designed to monitor the area around your front door, offering two-way communication and motion detection.

  • In the event of a detected breach or emergency, our security system will trigger an alarm and send an alert to both the homeowner and the Alert 360 monitoring center, which will then notify emergency services.

  • Alert 360 offers smoke and carbon monoxide detection as part of our security packages, or as add-ons to your current system providing extra protection against fires and poisoning.

  • Alert 360 home security systems are encrypted between the panel and our U.S. based monitoring center. We also provide tamper alerts if the system is disturbed or opened by an unauthorized person.

For Businesses

  • Alert 360 Business Security offers alarm systems, live video surveillance, access control systems, environmental controls, motion detectors, panic buttons, fire or carbon monoxide detectors, and more!

  • The costs of business security systems depend on factors such as the size of the business, the type of system needed (e.g., cameras, alarms, etc.), and installation complexity. Alert 360 offers free security consultations for businesses, scalable security systems, and multiple packages to fit your budget.

  • Alert 360 business security provides professional installation to ensure everything is installed correctly, functioning properly, and tested with our monitoring center.

  • A monitored Alert 360 business security system instantly alerts our U.S. based central monitoring station in case of an emergency, while an unmonitored system only alerts the business owner or sets off an alarm.

  • Alert 360 can integrate with existing business security systems, such as access control systems, video cameras, CCTV, or smart building controls for a more seamless experience.

  • If a security breach or emergency occurs, the Alert 360 business security system will alert the customer via notification to the app or smartphone, while alerting the monitoring center, which will then notify local law enforcement or emergency services as needed.

  • The Alert 360 mobile app allows business owners to remotely arm/disarm the system, monitor security cameras, and receive alerts.

  • Alert 360 will conduct a site assessment and security review to identify vulnerabilities and provide a customized solution that ensures all areas of the business, including entrances, exits, and vulnerable points, are properly covered.

  • Door and building access control systems manage who can enter your business and when. They use keycards, fobs, biometrics, or PINs to grant or restrict access to certain areas of the property.

  • Alert 360 typically offers a 36-month monitoring agreement.

  • Alert 360 offers fire alarm monitoring and environmental sensors for things like water leaks, smoke, carbon monoxide, or temperature, which can help protect your business from non-theft-related risks.

  • Alert 360 security systems are encrypted between the panel and monitoring center and also provide tamper alerts if the system is disturbed or opened by an unauthorized person.

  • Video surveillance is useful for monitoring customer interactions, employee activity, high-risk areas, and improving overall security. It’s important to assess your specific risks and determine where cameras would be most beneficial.

  • Alert 360 offers a scalable solution, allowing businesses to add new security cameras, environmental control sensors, or perimeter security sensors, or many other security features as they grow and evolve.

  • In the case of a false alarm, the security system can be disarmed remotely, and the monitoring centers will contact the business owner to confirm the situation. For system malfunctions, Alert 360 has local technicians that are conveniently availabe for maintenance and troubleshooting support.

Have more questions? Get in Touch