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Texas Strong. Texas Local.

For decades, our local Texas Alert 360 and Hawk Security Services professionals have provided protection, peace of mind and an enhanced quality of life for our customers across Texas.

Now, we’re joining forces to give you even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Texas Protection
Mark arrived on time and introduced himself and stated why he was here. Within about 30 minutes he had completed the repair and was on his way. Very efficient!
todd mcmahan
todd M.
03:36 27 Feb 24
Smoke detector quick working. I could not get it fixed. 360 sent service tech to my residence the next day. Tech determined the smoke detector needed to be replaced. He replaced it and it is working fine now.
Dennis Young
Dennis Y.
18:46 26 Feb 24
They did what we expected and the technician made sure we had a good understanding of how to know and use the system
Don Pearson
Don P.
17:41 26 Feb 24
Great service with 2 knowledgeable technicians. They were fast and professional; it was a great experience. I even had my own dedicated Sales Manager on site@ Mr. Painter. 🙌
Dr. Yolanda Faith LeNoir Arowolo
Dr. Yolanda Faith LeNoir A.
13:06 25 Feb 24
The guys worked really fast and really hard and got the job done very quickly. I’m very happy with everything and they were very polite and answered all my questions.
Tresa Spencer
Tresa S.
22:52 21 Feb 24
360 Home Security continues to provide excellent service and protection. We strongly recommend them.
Richard Cooper
Richard C.
21:35 21 Feb 24
My technician was very knowledgeable and polite. The customer service that I received today is hard to find.
Derek Flowers
Derek F.
01:47 21 Feb 24
Thank you for your prompt service call and James was very professional and graciously gave me information on other options for my 360 service.
Rebecca Bond
Rebecca B.
21:33 20 Feb 24
Great personable service! The technician was very knowledgeable and took care of our issue once he arrived. He made sure everything was working before he left.
T G3
T G.
19:54 17 Feb 24
Always a positive experience! I do not apologize for my high expectations, and Alert 360 always adheres to my standards. #Welldone #customersatisfaction
Dr. Shagranda M. Traveler
Dr. Shagranda M. T.
18:22 16 Feb 24
Very prompt efficient service as always .. their technicians are very knowledgeable , friendly & explain well what they are doing . 👍🏽👍🏽👍🏽.
Kala Vis
Kala V.
01:55 16 Feb 24
Chris our Technician was excellent! Very professional and customer Friendly answered our questions and was very efficient! Thanks Chris!!
Erick McKinley
Erick M.
18:22 15 Feb 24
The technician was on time and did a great job in assisting me to get me back on line and setting up equipment.
Flaire C
Flaire C
17:27 15 Feb 24
Keeping appointment on time, diagnosed exactlydedicated ,fast ,trustful work .Expert technician.Thanks Alert 360.
Doanh Vu
Doanh V.
21:06 14 Feb 24
John of Alert 360 solved our problem, and was very helpful in educating us about the system. (We've had it since 2009, but we're pretty clueless about many features) We could not have had a nicer young man than John, and we'll always be thankful for his help.read more
Rick Glassett
Rick G.
14:28 14 Feb 24

 

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

 

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green vanLook for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 866-484-4800

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and Hawk Security have provided protection and peace of mind for security customers in Texas. Over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information or will billing change?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Has my account been sold to Alert 360?

    No, our companies are merging together and uniting under the Alert 360 name. Nothing else has changed – you’re still receiving the same great security service you’ve come to trust!

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    any current apps you have to manage your alarm system. If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 866.484.4800, just have your account information handy!

  • Will I need to sign a new contract?

    No, your current contract and service information is still with the same company and will not need to be update!

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no additional action required.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
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Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More