Nationwide Protection. Local Service.

For decades, Alert 360 and My Alarm Center have provided protection, peace of mind and an enhanced quality of life for our customers across the United States.

Now, we’re joining forces to give you even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Nationwide Protection

Technician was efficient, very knowledgeable, showed me all I needed to know, got the system switched to us as new owners, and all setup for us to use.
Terry Schneider
Terry S.
15:54 16 Aug 22
Alert 360 gives great service fast professional and down to business. Very happy with their new alarm systems.
Steven Vincent
Steven V.
15:08 16 Aug 22
Technician was on time, courteous, cleaned up after the job was done and gave me advice on improving my security system. I've been a customer for years and I have never had an issue that wasn't promptly resolved. Their response times are exceptional and customer service is excellent.read more
Gregory Pettaway
Gregory P.
17:23 15 Aug 22
We had a wireless asset protection device added to our security system and had the programming changed on our glass break devices. Our tech was on time, professional and accomplished everything we asked for. He even communicated later in the day that all programming at the central office had been updated as well. Never had this type of experience with ADT.read more
David Murphy
David M.
20:51 14 Aug 22
Alert 360 Home Security and Surveillance has advance products and excellent customer service and monitoring staff. The sales and technical support staff is very professional.
Robert Washington
Robert W.
00:48 13 Aug 22
I was frustrated with my alarm not working right and I contacted Rebecca Trimble who got with her supervisor to get someone to my house promptly to fix the problem. Thank you for the prompt work and kind people to service our call.
Kasey Rooney
Kasey R.
18:42 12 Aug 22
What else can I say. They waived a service charge fee, replaced my camera that weren’t working after warranty was over. You have my business going forward. I will getting the SkyBell and some upgrades because of your customer service. Technician was excellentread more
Damian Wagner
Damian W.
16:03 12 Aug 22
Steve was the technician that came for my service call. He was friendly, professional and fixed everything very fast. He is an asset to Alert360.
Eugenia Blackmon
Eugenia B.
10:45 12 Aug 22
did a great job of updating my system. Great technician did the work, and the monthly fee is reasonable
William Balzar
William B.
03:54 11 Aug 22
(Translated by Google) Good service, technicians and all very friendly staff(Original)Buen servicio, Los técnicos y todo el personal muy amable
Maty Guzman
Maty G.
21:12 10 Aug 22
Very good experience technician was fast, thorough, professional and very helpful. He took the time to answer all questions. I would recommend him in the future.
Curtis Petrone
Curtis P.
19:51 10 Aug 22
08/09/22360’s Tech Walter; very friendly, professional and thorough troubleshooting the system. He found that the sensor(s) were originally placed too far apart at the jams. Allowing for the contacts to become unsupervised. Very sharp individual and reviewed what previously had been performed by other techs. He double-checked the system and we’re good to go!Customer Service; continues to be “OUTSTANDING,” at Alert360. From scheduling to showing up for the appointment. And that’s the IMPORTANT FACTOR in all of this…Great Customer Service!!!read more
K B
K B
16:41 09 Aug 22
The technician I had was amazing. He was very helpful and thorough. His name was Cameron. Thanks for all your help today.
Ayesha Brown
Ayesha B.
21:51 08 Aug 22
My technician, Greg, showed up promptly in a timely manner, was incredibly professional with the items that needed to be fixed. While he was working he was very patient and kind to both my two young children who had many questions for him (none of them which pertained to the job he was here for). It didn’t take him long to finish the job as it was only a battery replacement but he was detailed and focused even while fielding the peanut gallery questions from the kiddos. Thanks Greg!Ryan (from Spring, TX)read more
Ryan Toman
Ryan T.
15:26 08 Aug 22
I Ellery Williams like to thanks Alert 360 for a good job on getting the right cameras installing on my home. The technician was very professional and Knowledgeable when showing me where the cameras could be installed at on my home. I also would tike to take this time to thank Mr. Adrian the installer manager and the Sell Manager Tammi on working with the Technicians to get the new cameras installing as they promise me that they would. I am very pleased with everything that the technician did today wirh the install of all the cameras. I give Alert 360 a five with five being excellent and 1 being poor.Thanks.Ellery Williamsread more
Ellery Williams
Ellery W.
15:13 05 Aug 22

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green van

Look for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 866-484-4800

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states! You can learn more about Alert 360 here.

  • How does this benefit me?

    For decades, Alert 360 and the My Alarm Center family of brands have provided protection and peace of mind for security customers across the nation. As separate companies over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a larger company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Will my monthly rates increase?

    No, your current plan and payment schedule will carry over without interruption or change.

  • Do I need to update my account information?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with your Alarm.com app.

  • Has my account been sold to Alert 360?

    No, our companies are merging together and uniting under the Alert 360 name. Nothing else has changed – you’re still receiving the same great security service you’ve come to trust!

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    If you signed up for paperless billing, you can still pay your bill online through the customer portal [link] using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 866.484.4800, just have your account information handy!

  • Will I need to sign a new contract?

    No, your current contract and service information will transition to Alert 360.

  • What if I have automatic payments set up?

    Your automatic payments will transfer over without any additional action required.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
Learn More

Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More