Trusted by families nationwide
Customers Are Calling Alert 360
the Top Home Security System
Home security decisions shouldn’t be based on flashy marketing promises or sales pitches. They should be grounded in real experiences from actual customers who’ve trusted their families and businesses to a security provider. The reviews show that Alert 360 is the top home security system. When homeowners and business owners across multiple states share their experiences, patterns emerge that reveal the true quality of service, reliability of equipment, and responsiveness of support teams.
Real Reviews From Real Customers
Customer feedback serves as the ultimate litmus test for any security company’s claims. While advertisements can paint rosy pictures and sales representatives can make compelling promises, genuine reviews cut through the noise to reveal what actually happens after installation. These authentic voices matter because they represent real-world scenarios, like power outages, false alarms, actual break-in attempts, and technical difficulties that test a system’s mettle. Reviews reflect trust earned through consistent performance, reliability proven over months and years of service, and satisfaction that comes from knowing your security investment was worthwhile.
What Our Customers Are Saying
“It was a pleasure having Thomas in our church office repairing our security system. He is very pleasant and friendly and our system now works flawlessly. He completed his work in a timely manner.”
—Gloria B.
“I am a fan! Alarm monitoring service is good, and Support has resolved my issues the last two times I have needed help with error resolution in my old system. And, I was able to get to a knowledgeable Tech fast without having to sit in a queue. Bravo!”
—Dale L.
“My sales rep, Garner, was very knowledge about the equipment and the process. He was not pushy about getting my business, but was informative and professional. Once I decided I wanted to move forward with this company, he was so fast and was able to get the technician out the next day to hook up my system! My technician, Joshua, was also very professional and knowledgeable in his trade. The preexisting system ended up having a few issues but Joshua and his management were able to fix the issues with no problem and they really helped me out! I’ve been very pleased with this company, their work, and the operation of my system!”
—Erin M.
“From the initial call, getting information about the various options, Patrick was very friendly, he even said I sound like his auntie. He scheduled my consultation very quickly. In a few days the consultant came out, which was Sean Davis (provided his badge and all). He was one of a kind, very thorough when providing options and pricing. He made the experience very comfortable. I will DEFINITELY be referring Sean and Alert 360 to my friends and family. When the technician came out ON TIME by the way (kudos), he confirmed the location of everything and got to work. Once it was completed, he explained how everything worked in home and on our phones. I had a great experience and again. I will be referring your company. Great Job!!!”
—Kelly K.
“The Tech who fixed our issues was great. Very polite and knowledgeable plus worked smoothly and neatly. I believe he said his name was John. He explained what had to be done and after the work was done did a very good job demonstrating the new parts. I would ask for him for any work to be done. His work was exceptional and exceeded my expectations.”
—John F.
“We love this camera and alarm system—install has been professional and pricing is great too! Thanks to our technician today, John, he was super efficient and so friendly. Would highly recommend Alert360.”
—Michelle L.
“Tech Josh did an excellent job installing my security system. He consulted with me on where I wanted cameras, etc. He then went to work and was quick and efficient. He made sure that I was comfortable working the new system before he left. I was dreading having the security system installed because the last time I had a system installed it was a long and miserable experience. Josh made me change my opinion of that. He was very professional, knew what he was doing and didn’t take 2 days to install my system.”
—Susan S.
“The technician was very thorough and explained everything that he was doing. He entered our home with a mask on, took his shoes off at the door, was friendly, looked very professional with his 360 uniform. He was efficient and made sure that our panel was working properly before he left. We received top notch service.”
—Gina D.
“I purchased a complete alarm system from Garner Jackson and Dylan as my installer. Garner has gone above and beyond customer service. I have been very pleased with his services. Dylan installed my alarm. Again, very courteous, patient and knowledgeable. It was a pleasure having him in our home. The system is easy to learn and user friendly. I highly recommend these guys!”
—Mark R.
“I was pleased with the customer service I received from Alert 360. The technician was professional and explained all the processes/reasons for the errors. He fixed the issue with alarm system quickly and was on his way.”
—Edna M.
Why Customers Choose Us
The security industry is crowded with providers making bold claims about their capabilities. Yet our customers consistently highlight specific reasons why Alert 360 stands apart from other options they considered before making their decision.
Unmatched Quality and Features
Our security systems integrate advanced technology with user-friendly interfaces that don’t require a computer science degree to operate. Customers frequently mention how our equipment performs reliably in diverse conditions, from coastal humidity and desert heat to northern winters and everything in between. The wireless sensors maintain strong connections, cameras provide clear footage day and night, and control panels respond immediately when needed most.
Exceptional Customer Support
Technical support calls are answered by knowledgeable representatives who understand the urgency behind security concerns. Installation teams arrive on schedule, explain system operations thoroughly, and ensure customers feel confident operating their new equipment. When questions arise months after installation, our support staff provides patient guidance without making customers feel like they’re bothering anyone with their concerns.
Affordable Solutions for Every Budget
Home security shouldn’t be a luxury available only to those with robust budgets. Our pricing structures accommodate families just starting out as well as established businesses protecting significant assets. Customers appreciate transparent pricing without hidden fees, flexible payment options, and the ability to customize packages based on specific needs rather than paying for unnecessary features.
Benefits of Choosing a Top-Rated Security System
Customer reviews show how the best home and business security systems go beyond protection, offering peace of mind, convenience, and reliability. These systems enhance daily life with easy-to-use technology and trusted performance. Some of the most popular benefits include:
- Increased security for families and businesses
- Simple, user-friendly technology
- Remote access via smartphone apps
- Automated features that fit your schedule
- Proven reliability with excellent customer feedback
Safe Home, Even When You're Away
Keep your loved ones and home safe, day and night, with advanced yet easy-to-use home security systems. With immediate emergency response and real-time alerts to your phone, Alert 360 provides personalized home protection that fits seamlessly into your family’s daily life.
Proactive Protection for Your Growing Business
Protect your business with robust security solutions tailored to your exact needs—complete with professional monitoring, rapid response, access control, and customizable alarm systems, ensuring your customers and assets remain safe and secure around the clock.
Real-Time Surveillance with Video Shield
Guard valuable assets on construction sites, parking lots, or commercial facilities with Video Shield's Mobile Surveillance Units. Deter theft, prevent vandalism, and proactively respond to threats with professional monitoring—giving your business the confidence and visibility it needs.
Home Security's BEST Customer Service
See Why We Have Over
20,000+ Positive Reviews!
