Nationwide Protection. Local Service.

For decades, Alert 360 has provided protection, peace of mind and an enhanced quality of life for our customers across the United States.

We are excited to welcome some of the VIO customers to Alert 360, providing even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Nationwide Protection

The technician was very professional and very kind, he worked very fast and clean, I am 100% satisfied. Great job 👍
Noe Perez
Noe P.
22:15 26 Nov 22
Technician, John, was knowledgeable, quick and helpful! He took his time setting up my app and showing me all the bells and whistles. Love my new system
Adrianna Clasen
Adrianna C.
17:22 24 Nov 22
This is the second years of our alarm service with Alert 360 Home Security Service. In just one sentence, I will say that their overall service in all areas, is excellent.
qurban momin
qurban M.
18:25 22 Nov 22
The service tech came to our business and went above and beyond to make sure we had proper service. Thank you 360.
Larry Donovan
Larry D.
16:19 22 Nov 22
Excelente company and technicians on point - highly recommended! 👍🏼👍🏼
Antonio Gonzales Sr.
Antonio Gonzales S.
16:16 22 Nov 22
Great job! Jeremy is professional, courteous and answered all of my questions in great detail. Excellent job!
OlgaOlga Aglo
OlgaOlga A.
17:57 21 Nov 22
Good business, professional service. Tech Jacob arrived in time and fixed problems quickly and took time to answer questions. Smooth and satisfying experience. Thank you.
Paul Louie
Paul L.
16:33 19 Nov 22
Steve with Alert 360 called prior to his arrival and provided an ETA which as most appreciated! He diagnosed the problem after several tests to make sure the diagnosiswas correct.
CJ Joseph
20:02 17 Nov 22
The tech was very pleasant and personable. He needed additional assistance and the two gentlemen that joined them were very helpful and educated.
Lynn Mclean
Lynn M.
15:02 17 Nov 22
I have Alert 360 on both of my businesses. Awesome customer service . Very Hi tech equipments. Can’t go wrong. I’m very satisfied.
Gurpreet Singh
Gurpreet S.
21:23 16 Nov 22
Excellent service and features and superb installation. Tech was very knowledgeable of the systems and was able to integrate pieces of the existing system which other companies could not. Have been a customer for years and did a rental house as nee install. The tech Ariel is top notch. Goes the extra mile every time he makes a service call, not just during more
Magnetic Storm
Magnetic S.
18:52 16 Nov 22
Excellent service, the technician came early and fixed everything that needed to be fixed! Thank you 360 team!
rosy singh
rosy S.
17:36 16 Nov 22
The text was on time he was completely professional explain everything that was going on and show me how to use it on my phone.
debra hall
debra H.
17:52 15 Nov 22
Derak was a great tech installer. Very knowledgeable and very pleasant to work with. A tremendous asset to your organization.
Jerry Zingerman
Jerry Z.
23:35 14 Nov 22
Technician was very knowledgeable and helpful he explained to me everything and how to use it on my phone even added extra perks for safety that do not have extra cost.
Erika Chavez
Erika C.
16:49 12 Nov 22

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green van

Look for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 888-642-4567

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and the My Alarm Center family of brands have provided protection and peace of mind for security customers across the nation. As separate companies over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a larger company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

  • What if I received a letter from another security company saying that Vio sold my account to them?

    It is possible that Vio transferred your account to another security company. No customers were transferred to both companies to our knowledge, so you will have either received direct communication from Alert 360 or this other security company.

    As mentioned above, only some of the Vio customers were transferred to Alert 360 for the ultimate customer experience we have to offer.

    If your account was transferred to another security provider, this was before we entered into an agreement to acquire accounts from Vio.

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 888.642.4567 , just have your account information handy!

  • Will I need to sign a new contract?

    No, your current contract and service information will transition to Alert 360.

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no action required.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
Learn More

Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More