Nationwide Protection. Local Service.

For decades, Alert 360 has provided protection, peace of mind and an enhanced quality of life for our customers across the United States.

We are excited to welcome some of the VIO customers to Alert 360, providing even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Nationwide Protection

Tech came early to replace my low batteries. He was quick and knew what he was doing!! I'm very happy with the service provided!
Brenda
Brenda
20:02 30 Jan 23
Jeremy came out to trouble shoot the false alarms our system was generating plus to make some repairs to our control panel at Kingwood Garden Center. He was fantastic and would recommend asking for him to service your system. His attention to detail and customer service are what a relationship business strives forBernice Warren, ownerread more
Warren's Southern Gardens
Warren's Southern G.
14:12 28 Jan 23
The technician they sent, Steve, went above and beyond to address my concerns. I was very impressed.
Ashley Hoang
Ashley H.
16:32 27 Jan 23
Have used Alert 360 for quite some time. They have always been, professional and responsive in meeting my needs.
Terrence Guth
Terrence G.
20:39 25 Jan 23
The young man that came to troubleshoot our system was great. He was experienced and was able to diagnose the problem quickly. He was very nice and explained what he was doing and why. I'd recommend Alert 360 to anyone needing a new alarm or troubleshooting a current system.read more
Gary Brownlee
Gary B.
19:20 25 Jan 23
Tammi was fantastic at letting me know the equipment I already own and suggesting practical enhancements to my system. Ryan was very knowledgeable and professional! I appreciate the great service!!
Pam Carmain
Pam C.
16:42 25 Jan 23
Mike was extremely efficient, very polite and friendly. Mike was on time, knew exactly what needed to be done and executed flawlessly. Well done!
Melanie Boyd
Melanie B.
22:23 24 Jan 23
This is the second install with Alert360. Extremely happy with the installation and the monitoring service They provide. I am very picky and I have zero complaints.
bill schurtz
bill S.
16:42 24 Jan 23
Joel from Aert 360 was courteous, professional and communicated and explained things well. We have always had good service from Alert 360.
Terry Socall
Terry S.
21:54 23 Jan 23
Crystal was the tech that came to my house and she did an awesome job installing my system. She was efficient, talked us through all the steps of the process and answered all our questions.
Wendy Pham
Wendy P.
21:39 22 Jan 23
Tech was very professional, kind, on time... and able too answer all my questions with a smile, Alert 360 is lucky to have such a Great employee!!
K Sassy
K S.
19:26 21 Jan 23
The techs arrived, tested my equipment, upgraded it as needed and were on their way. Very courteous, very professional.
Lauren Tanner
Lauren T.
23:33 20 Jan 23
Mike is an amazing technician; kind, respectful and solution focused. John (GM) goes out of his way to make everything right!
Linda Hudnall
Linda H.
16:23 20 Jan 23
The technician was very professional as well as personable. There was excellent communication to confirm the appointment and to let me know he was on the way. The service exceeded my expectations.
Anne Stryker
Anne S.
21:31 19 Jan 23
The tech was excellent. He found the problem and fixed it in record time, explained everything to me and showed me again how to use the system. I was very pleased.
Judy Throneberry
Judy T.
22:27 14 Jan 23

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green van

Look for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 888-642-4567

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and the My Alarm Center family of brands have provided protection and peace of mind for security customers across the nation. As separate companies over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a larger company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

  • What if I received a letter from another security company saying that Vio sold my account to them?

    It is possible that Vio transferred your account to another security company. No customers were transferred to both companies to our knowledge, so you will have either received direct communication from Alert 360 or this other security company.

    As mentioned above, only some of the Vio customers were transferred to Alert 360 for the ultimate customer experience we have to offer.

    If your account was transferred to another security provider, this was before we entered into an agreement to acquire accounts from Vio.

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply login to your account, view your account information, and select the ‘Upgrade’ tab. Or, you can call 888.642.4567 , just have your account information handy!

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no action required.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
Learn More

Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More