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Alert 360 Monitoring Center

We're proud to provide some of the fastest response times in the industry and decades of security monitoring experience to protect your home or business.

Alert 360 Monitoring Center

Your professionally monitored Alert 360 system means someone will be there for you 24/7, giving you the benefit of an extra set of eyes and ears for your property and loved ones – whether you can call for help or not.

All monitoring providers are not the same, and those who stand behind your system make a big difference. As one of the oldest-licensed monitored security providers, we know even seconds can seem like minutes when help is needed. We’re proud to provide one of the fastest response times in the industry along with decades of professional experience. We regularly monitor weather, customer satisfaction, service calls and more to ensure continuous improvement and a world-class customer experience.

You can rest easy, knowing all Alert 360 systems are monitored:

  • from our company-owned 10,000-square-foot, state-of-the-art Alert 360 Monitoring Center
  • only by Alert 360 professionals based in the United States who receive ongoing training
  • not by a third-party provider who also juggles monitoring for dozens of other security companies or by personnel in other countries

With our Alert 360 Monitoring Center you benefit from:

  • faster-than-average response times (In 2017, our average response time was less than 20 seconds)
  • Alert 360 dispatch professionals who receive weeks of training before they step into our center
  • all calls answered by a live security specialist
  • Underwriters Laboratories (UL) Listed Monitoring
  • redundant, next-generation firewalls, network and server architecture

When bad weather or natural disasters threaten, we’re prepared for you, with:

  • network and server systems supported by redundant UPS power
  • diverse routed communication providers with SONET Ring architecture
  • three Kohler diesel generators capable of supplying standby power

Wickedly Fast Response Times – Company-Owned Facility – UL Listed – All United States-Based Agents – State-of-the-Art Technology and Redundancy

When Seconds Matter – You Are Covered by the Alert 360 Monitoring Center!

18 Seconds*
Other
Providers
300 Seconds*
*Average alarm response time
  • We Own and Operate Our Own U.S. Based UL Listed Monitoring Center
  • 24/7 Monitoring and Two-Way Voice Alarm Response Verification
  • 18 seconds = Average Response Time to an Alarm
  • 10 seconds = Average Answer Speed

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic security system at your new home, free of charge. If your new home already has a system, we’ll waive our connection fee. Details and conditions apply.
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Up to $1,360 in deductible reimbursement

If you suffer a loss due to burglary or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More